Shipping and Verification

Please ensure you enter the correct billing address and contact information as it appears on your bank or credit card statement. Transactions may not go through if the information entered does not match exactly what your bank or credit card provider has on file. Some transactions may also be held for further verification by the Silk team. Make sure to also enter the correct shipping address (street number and name, city, state, and zip code) 

If the information you have entered is incorrect, please reach out to us immediately at info@silktresss.com. If the order is processed before we are notified, we are not liable for packages that are sent to the wrong address when the address information is not entered correctly.